New Survey: Grid Capacity, Network Scalability Are Top Concerns for EV Charging Companies
May 7, 2025 – Tel Aviv, Israel
Driivz, a Vontier (NYSE: VNT) company and global leader in EV charging and energy management software, has unveiled a newly commissioned industry report based on a comprehensive survey of EV charging service providers across North America and Europe. The report sheds light on the critical challenges, investment priorities, and operational realities shaping the future of EV charging networks in 2025 and beyond.
“EV charging operators understand that the number and location of chargers, and their reliability, are key to more widespread EV adoption by the general public. Amidst surging demand, it’s vital that the EV charging industry identifies and solves for the challenges that constrict scalability and profitability. The resounding sentiment from these industry leaders is that energy consumption management and optimization will be major forces for scalability and profitability in 2025 and beyond,” said Andrew Bennett, CEO of Driivz. “Well-managed charging networks lead to higher driver satisfaction, which produces long-term business growth.”
The report, based on input from 300 senior professionals across Charge Point Operators (CPOs) and Electric Vehicle Service Providers (EVSPs), delivers timely and actionable insights for stakeholders across the EV ecosystem—from utilities and OEMs to fuel retailers and independent charging providers.
Top Challenges for EV Charging Operators in 2025
The findings point to a rapidly growing industry grappling with scaling pains. Among the most urgent concerns:
Energy Capacity Constraints: Identified as the top challenge, these limitations are slowing the pace of EV infrastructure deployment and limiting network scalability.
Limited Scalability: Over 80% of respondents said their networks are only minimally or moderately scalable to meet growing EV adoption.
Operational and Customer Experience Investments: Key focus areas for 2025 include:
- Optimizing operations to improve the charging experience (33%)
- Maintaining 24/7 network stability and availability (27%)
- Scaling fast chargers (25%) and site count (29%)
- Charger Compatibility Issues: Continued inconsistencies in charger hardware and communication protocols remain a barrier to reliable EV charging sessions.
Smart Solutions to Meet Evolving Needs
In response to these pressing challenges, Driivz emphasizes the power of intelligent software solutions to unlock network potential and improve service delivery:
- Overcoming Energy Constraints: Driivz’s smart energy management platform allows operators to support up to 6X more EVs without the need for costly infrastructure upgrades.
- Streamlining Operations: Up to 80% of charger issues can be resolved remotely and automatically through proactive monitoring and fault resolution.
- Resolving Compatibility Issues: Customizing support for industry communication standards and protocols helps ensure seamless charger interoperability and reduces failed charging sessions.
Meeting the Moment
With EV adoption continuing to accelerate globally, the success of the industry will hinge on how quickly and effectively operators can scale, optimize, and future-proof their networks. Smart EV charging and energy management platforms like those from Driivz offer a pathway to greater efficiency, resiliency, and customer satisfaction.
Download the Full Report
The full 2025 market report is available for free at www.driivz.com, offering a deeper look into the data, insights, and recommendations that can help shape your EV strategy for the year ahead.
About Driivz
Driivz, a Vontier company, delivers an intelligent, cloud-based software platform that powers EV charging operations, energy management, billing, and driver engagement. With customers in over 30 countries—including industry leaders like Shell, EVgo, and Volvo Group—Driivz supports the management of more than 100,000 public chargers and hundreds of millions of EV charging events.
Learn more at https://driivz.com.
