Carmax Is Committed to Becoming the Leader in the Used EV Sector

As electric vehicles (EVs) keep growing in popularity across the U.S., one company is making sure that used EV buyers can shop with greater confidence and transparency. CarMax, Inc., the nation’s largest retailer of used cars, has announced a suite of new strategic initiatives aimed at enhancing the used EV buying experience. From battery health insights and educational tools to home charger credits and tax-credit eligibility badges, these steps help make EV ownership more accessible and less intimidating for customers.

“CarMax is committed to becoming the leader in the used EV sector as part of our strategy to deliver the most customer-centric experience in the industry. The new electric vehicle market has seen strong growth in recent years, and we expect that to drive increased activity in the used EV market as well. Our strategic partnerships and enhancements to CarMax.com are designed to empower consumers with all the tools and resources they need in their shopping journey, improving the used EV purchasing experience,” said Terence Rasmussen, VP of Business & Corporate Development at CarMax.

Empowering EV Buyers with an Online EV Hub

At the core of these new efforts is the CarMax EV Hub, a one-stop educational resource on CarMax.com designed for customers exploring the world of electric cars. The EV Hub equips shoppers with valuable tools and practical information they need before making a purchase.

Whether customers are new to EVs or looking to trade up to a newer model, they’ll find easy-to-understand buying guides, explainer videos, and even an online quiz that matches their lifestyle to the right EV options. The Hub also integrates closely with data and tools from CarMax’s subsidiary Edmunds, including the Edmunds EV Range Test, cost-to-drive estimates, and an incentive finder to maximize potential savings.

With these educational tools, customers gain a much clearer picture of what owning an EV really looks like—from driving range to charging options to financial incentives.

Battery Health Transparency with Recurrent

For used EV shoppers, battery health is often a top concern. CarMax has partnered with Recurrent, a leading provider of battery analysis and EV reports, to offer transparent battery data directly on CarMax.com listings.

Each qualifying EV on CarMax.com now features a battery range score that reflects its current estimated capacity. Shoppers can click through to Recurrent to view a full report covering estimated range, projected battery degradation over time, seasonal range variations, and predicted charging times.

This feature allows buyers to make informed decisions based on real-world data, ensuring they know exactly what to expect from the vehicle they choose — and how long its battery will last — long after they drive it home.

Making Home Charging Easier with Treehouse

Beyond the car itself, CarMax is also tackling one of the most common hurdles for new EV owners: charging at home.

As part of this initiative, CarMax customers will receive access to Treehouse, a software-enabled platform that simplifies the process of purchasing and installing Level 2 home chargers. Customers who buy an EV from CarMax can receive a $200 one-time credit toward a Treehouse home charger installation, making the upgrade to convenient, cost-effective home charging that much smoother.

By proactively incorporating charger installation into the buying experience, CarMax is ensuring customers feel supported long after they drive off the lot — reducing range anxiety and making the transition to EVs easier for everyone.

Highlighting the Used EV Tax Credit

CarMax is also making tax incentives more visible — literally. Many customers don’t realize that pre-owned EVs can qualify for the federal Used EV Tax Credit of up to $4,000.

CarMax has introduced a prominent badge on eligible EVs in its inventory so shoppers can easily spot vehicles that qualify. Customers can click to the EV Hub for more information on tax-credit eligibility requirements and see exactly how they can save. This straightforward identification of tax credit-eligible models takes the guesswork and paperwork anxiety out of applying incentives, making EVs even more affordable.

A Commitment to Helping Communities Thrive

With this suite of enhancements, CarMax continues its legacy of integrity, honesty, and transparency. Beyond making EV shopping more seamless, these efforts reflect the company’s long-standing commitment to sustainability, innovation, and its communities.

CarMax’s dedication to making the car-buying process straightforward has earned it 21 consecutive years on the Fortune 100 Best Companies to Work For list. The company operates 250 stores across the nation, sells hundreds of thousands of cars annually — approximately 790,000 used and 540,000 wholesale vehicles in fiscal 2025 — and originated more than $8 billion in automotive receivables last fiscal year.

As part of its ongoing commitment to corporate responsibility, CarMax also strives to reduce its own environmental footprint. Details about its sustainability goals and progress can be found in its 2024 Responsibility Report.