Relion & Malco: Powering Reliable EV Charging at Scale

Relion and Malco are joining forces to redefine EV charging reliability across North America. With the market surging toward $6.4B in 2025, operators need smarter, scalable O&M solutions, and less fragmented tools. This partnership delivers exactly that.

The U.S. EV charging market is projected to hit $6.4B in 2025 with a Compound Annual Growth Rate (CAGR) of 30.3% from 2025 to 2030. North America’s market could reach $45.5B by 2032.

Two important leaders in the NA EV charging industry, Relion and Malco – Charging Solutions have announced a strategic partnership to transform how Operations & Maintenance (O&M) services are delivered in the electric vehicle charging sector. The collaboration brings together Malco’s expertise in engineering, installation, and field service with Relion’s innovative purpose-built platform for real-time monitoring, diagnostics, and resolution.

One Clear View, One Reliable Network

The combined approach of Relion’s partnership with Malco enables a scalable, transparent, and reliable service model designed to meet the needs of a rapidly growing EV charging market. As charging networks expand, operators face increasing challenges, such as too many portals, too many logins, and too much wasted time. Operators need one place to see it all, and fix it fast. Relion’s platform solves this by providing full control, clear diagnostics, and structured workflows, capabilities that Malco will now embed directly into its offering.

“Maintaining and operating a reliable charging network is one of the real challenges of transport electrification. This partnership with Relion marks a strategic milestone for us: it will allow us to reach a new level in operational reliability and infrastructure performance. We’re proud to bring our expertise into synergy with a platform designed around the real needs of operators and customers — fair, tailored, and resolutely effective,” said Marc-André Bellemare, President, Malco – Solutions de recharge.

What this partnership delivers:

• 24/7 proactive monitoring & issue detection
• Remote diagnostics to cut downtime
• Multi-brand, multi-site support in one view
• Transparent, hands-on maintenance powered by data

This evolution in service means customers benefit from full-service O&M without disjointed OEM logins, or siloed support that have traditionally hindered post-installation performance.

“At Relion, we often say our heads are in the clouds, but our boots are on the ground. That’s because we’re committed to understanding the real-world challenges our customers face and equipping their operations managers and field teams with purpose-built tools. This partnership brings that vision to life, combining deep operational insight, cutting-edge technology, and a shared drive to support the people who rely on EV infrastructure to keep running,” said Benoit Lacroix, Co-Founder & CEO, Relion.

Together, Relion and Malco are delivering a modern approach to EV charging services, one that empowers service providers to take full ownership of the customer experience, maximize uptime, and scale operations with confidence.

An End-to-End O&M That Actually Delivers

As EV charging accelerates across North America, the pressure on charging station operators to deliver consistent uptime and reliability has never been greater. Yet, many operators still rely on fragmented systems or extended warranty plans that only cover part of the picture. Extended warranties wait for things to break. Relion proactively identifies patterns that could indicate potential failures or performance decline.

These approaches often leave critical gaps, forcing teams to juggle multiple vendors, portals, and processes just to resolve everyday issues. A comprehensive end-to-end Operations & Maintenance (O&M) solution, such as Relion’s platform, offers a smarter alternative, bringing everything under one roof and streamlining the entire lifecycle of charger management.

With Relion’s unified platform, operators gain full visibility and control, from problem detection through to resolution. Real-time monitoring, diagnostics, and structured workflows enable faster response times and reduce downtime, ensuring charging networks run efficiently and reliably.

Beyond the platform itself, Relion also offers white-glove O&M managed services that provide the additional support many operators need: 24/7 network monitoring, proactive maintenance, and on-the-ground repair services to keep infrastructure running at peak performance.

The result is a simpler, more scalable model that reduces complexity, improves the customer experience, and delivers more value than traditional extended warranty plans ever could.

Your Industry, Your Chargers, One Reliable Solution

Relion delivers tailored EV charging solutions designed to meet the unique needs of every industry. For public charging networks, the platform improves reliability, efficiency, and customer trust while helping operators maximize revenue. Fleet operators cut morning delays, ensuring buses and delivery vans leave the depot fully charged, every time.

Service providers gain a unified view of their supported networks, with enriched work orders and site data that empower field teams to resolve issues quickly. EVSE manufacturers (OEMs) can leverage real-time performance monitoring and issue management tools to strengthen charger reliability and customer satisfaction.

Multi-unit residential buildings gain cost control and easy access to field interventions, while workplaces can attract top talent and tenants by offering seamless, reliable charging options on-site.

Relion’s system is hardware-agnostic, built on standard communication protocols, and emphasizes seamless workflows from problem detection through resolution, centralizing visibility, collaboration, and control across all types of EV charging deployments.

Since its establishment in 2023 by co-founders Benoit Lacroix and Jesse White, Relion has steadily gained traction and funding to scale its platform and expand its capabilities.

Relion Co-Founder & CEO Speaking at MOVE America

What’s next for mobility? You’ll find the answer in Detroit, Michigan, September 24-25, 2025.

Benoit Lacroix, Co-Founder & CEO at Relion will be in the speaker line-up at MOVE America 2025, where more than 500 innovators will take the stage to shape mobility’s next chapter.

From EVs to infrastructure to AI-powered logistics, it’s all at MOVE America. The event boasts over 4,000 attendees and 18 conference stages.

Register Today.

Malco’s All-In-One Service Is the Solution of Choice for Electrification Projects

As a leader in fleet electrification, Malco brings proven expertise across a wide range of projects, from school buses, charter services, and urban transit to trucks, sedans, multi-residential buildings, public parking, and mobile charging solutions for cities and renters.

With Level 2 and Level 3 charging capabilities, specialized vehicle support, and a track record of successful deployments in 83 cities to date, Malco continues to accelerate the transition to cleaner transportation.

Accredited by the Corporation des maîtres électriciens du Québec and licensed by the Régie du Bâtiment du Québec, Malco Electric – Charging Solutions is committed to building reliable infrastructure that empowers customers to scale confidently into an electric future.

For more information, contact Malco or connect with the Relion sales team.