EV Charger Downtime is Costing You, TEAL Has the Solution

Maximize Uptime. Maximize Opportunity.

Visit TEAL at the EV Charging Summit & Expo, Las Vegas, March 17-19, 2026 | Booth #1221

EV charger downtime is costing you. Don’t miss TEAL at the EV Charging Summit & Expo in Las Vegas, March 17-19, 2026. Visit booth 1221 to learn how TEAL’s Network Orchestration Service (NOS) is helping operators keep EV chargers online, maximizing uptime, revenue, and customer satisfaction.

The EV Charging Summit & Expo is one of the premier events for the EV infrastructure ecosystem, bringing together charging network operators, site hosts, utilities, technology providers, policymakers, and investors. The event focuses on the most pressing challenges in EV charging deployment, including uptime, connectivity, scalability, and economics. With educational sessions, real-world case studies, and a robust exhibition floor, the Summit highlights the partnerships and technologies shaping the next phase of EV charging growth in North America.

EV charging is one of the fastest growing infrastructure sectors in the region, fueled by accelerating EV adoption, fleet electrification, and supportive federal and state policies. U.S. public EV charging infrastructure has more than doubled since 2021, with over 206,000 publicly available charging ports installed and 38,000 added in 2024 alone thanks to public and private investment. Billions of dollars in public and private investment are flowing into charging networks, site development, software, and energy services, creating a compelling opportunity for solutions that improve reliability, utilization, and returns.

Why EV Charging Uptime Matters and How It Drives Revenue

For hotels, restaurants, retailers, and other site hosts, EV charging has become a meaningful revenue driver and customer acquisition tool. That value only exists when chargers are operational. Uptime is the difference between charging that attracts customers and charging that damages trust, brand perception, and revenue.

The scale of the problem is significant. About 20 percent of EV charging stations are non-operational at any given time, and 55 percent of outages are caused by connectivity issues rather than hardware failures. When a charger loses connectivity, it cannot authenticate payments, communicate with the network, report faults, or deliver a reliable experience. To a driver, a non-functional charger is no different than one that does not exist.

For site hosts, downtime has real consequences. Hotels risk losing bookings when charging is unreliable. Restaurants and quick service locations miss out on dwell time and incremental food and beverage spend. Providing EV charging drives measurable business benefits for hotels, restaurants, and retailers. Retailers near chargers see increased foot traffic, with about a 4 percent rise in monthly visits, and 52 percent of EV owners are likely to stay longer when a quality charging experience is available. Customers typically spend 40 to 60 minutes at charging stations, boosting dwell time and on-site spending, with studies showing a 2.7 to 3.2 percent increase in average spend and roughly $1,500 in additional annual revenue per charger. Hotels see guests stay 45 to 90 minutes longer, with 47 percent spending more during their stay. EV charging also encourages repeat visits, longer browsing, higher-income customer engagement, and direct revenue opportunities through fees, advertising, or loyalty programs. Beyond financial impact, offering charging enhances brand perception, positioning businesses as customer-friendly and eco-conscious.

When chargers stay online, utilization rises and revenue follows, while downtime simply means missed opportunities to engage customers and grow your business.

Connectivity Is the Primary Bottleneck

Many charging networks still rely on traditional connectivity models, tied to single carriers, MVNOs, or roaming agreements. These approaches are fragile and costly.

A single carrier outage can take multiple chargers offline. Roaming constraints reduce performance and uptime. SIM swaps and site visits add expense. Carrier lock-in limits flexibility as networks evolve. Even when hardware is functioning perfectly, poor connectivity can shut down a station, resulting in lost revenue and frustrated customers.

TEAL’s Network Orchestration Service Solves EV Charging Downtime

TEAL’s Network Orchestration Service (NOS) addresses this challenge head-on. Designed for always-on infrastructure, NOS allows operators to manage connectivity dynamically rather than relying on a single carrier. Operators can switch between carriers to maintain uptime, gain real-time visibility into issues, scale into new markets without renegotiating contracts, reduce operating costs by eliminating SIM swaps, and access more networks through a single platform.

At the core of the solution is TEAL’s True eSIM technology, which enables over-the-air provisioning and on-demand network switching. This ensures chargers stay connected even as network conditions change.

When chargers remain online, everyone benefits. Drivers get dependable charging. Operators keep stations active and revenue flowing. Site hosts see higher utilization, longer dwell times, and stronger customer loyalty. Reliable uptime turns EV charging from an operational risk into a predictable, revenue-generating asset.

Visit TEAL at Booth 1221

TEAL will be exhibiting at the EV Charging Summit & Expo. Visit booth 1221 to see how resilient connectivity can become a competitive advantage. Using TEAL’s service, drivers get dependable charging, operators keep stations online, and site hosts maximize revenue and customer satisfaction.

Book a meeting with TEAL at https://tealcom.io/meet-teal-at-the-ev-charging-summit-expo-evcs-2026/

TEAL’s Network Orchestration Service and Patented eSIM Technology

TEAL provides global, carrier-agnostic connectivity through its Network Orchestration Service and patented, GSMA certified eSIM technology, enabling compatible devices to connect and switch between data networks worldwide. The platform delivers remote control over connectivity, maximizing reliability, performance, and uptime for mission-critical applications.

Supported industries include EV infrastructure, fleet management, robotics, drones, industrial IoT, healthcare, energy, smart cities, agriculture, and transportation. TEAL’s approach reduces complexity and costs while delivering fast, dependable performance.

Founded in 2018 by Robby Hamblet and Michael Johnston, Jr., TEAL has grown rapidly and is the fastest-growing company in the Pacific Northwest, #39 in North America with 2,961% revenue growth (2025 Deloitte Technology Fast 500™), #1 in Washington State and Seattle, and among the Top 10 fastest-growing U.S. software companies (2025 Inc. 5000).

Contact TEAL today to learn more about turning connectivity into a predictable revenue driver.